k8k8 Privacy Policy

Personal data you provide on the k8k8 platform is securely protected under this policy using SSL encryption.

Last updated: 30 October 2026

Table of Contents

Section 1

Introduction

k8k8 is an online casino platform serving players in Myanmar in the local language. When players use our services, they are required to provide certain personal information. This Privacy Policy explains how we handle the information you provide.

This policy applies to the entire k8k8 website, mobile browser services, and all related services. By accessing the k8k8 website or registering a player account, you are considered to have accepted the terms of this policy. If you disagree with any part of the policy, you may stop using our services.

We take the protection of personal data very seriously. Players' trust is the foundation of our service, and we will not share data without strict confidentiality.

Section 2

Types of Information We Collect

2.1 Personal Identification Details

We collect the following information when players register an account and use our services—

  • Name (full name)
  • Date of birth (to verify that you are over 21+)
  • Email address
  • Phone number
  • Payment-related information (KBZPay, Wave Money, AYA Pay, CB Pay)
  • National ID or personal identification documents (for KYC verification)

2.2 Technical Information

While you browse the website, our servers automatically record the following—

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Access time (Myanmar Standard Time)
  • Referrer URL

2.3 Financial Transaction Records

We record deposit and withdrawal history, bonus records, and financial information required for anti-money laundering (AML) checks.

2.4 Gaming Records

We record a player's gaming history, session duration, gameplay pattern overview (for responsible gaming purposes), and player preferences.

Section 3

How We Collect Information

3.1 Information Provided Directly

This is information that players provide directly when registering an account, updating personal details, making payments, or contacting our services.

3.2 Cookies and Tracking Technologies

When you visit the website, technical information is automatically collected through cookies, web beacons, and similar technologies. You can read more about cookies in Section 6.

3.3 Third-Party Payment Services

We may receive financial transaction information from KBZPay, Wave Money, AYA Pay, and CB Pay. The privacy protection of that information is also governed by the respective payment provider's policies.

Section 4

How We Use Your Information

We use the personal information we collect only for the following purposes—

  1. Registering player accounts and verifying identity (KYC)
  2. Processing deposits and withdrawals — including checking the minimum 20,000 Ks requirement
  3. Managing gaming services, bonuses, and promotions
  4. Calculating a player's VIP level and cashback eligibility
  5. Ensuring legal compliance (anti-money laundering)
  6. Improving and maintaining our services
  7. Providing 24-hour Myanmar-language support (Live Chat and email)
  8. Monitoring players for problem gambling patterns and supporting responsible gaming
  9. Resolving technical issues and conducting security checks

We will not purchase player personal data for advertising purposes, nor sell it to third-party advertising companies.

Section 5

Sharing with Third Parties

We will not sell, rent, or distribute player personal information to third parties. However, we may share it only in the following circumstances—

  • Payment service providers — to process financial transactions with KBZPay, Wave Money, AYA Pay, and CB Pay
  • Legal Requirements — court orders or legally binding demands
  • Anti-Money Laundering (AML) — relevant official regulatory authorities
  • Technology Services — technology partners responsible for running our services (under signed confidentiality agreements)

Whenever data is shared with any third party, that party is contractually required to meet our data protection standards.

Section 6

Cookies and Tracking Technologies

6.1 What Are Cookies

Cookies are small text files stored on a player's browser or device. They help the website run smoothly and remember the player's preferences.

6.2 Types of Cookies We Use

  • Essential Cookies — required for the website to function properly and to keep players logged into their accounts
  • Functional Cookies — remember player preferences such as language and game type
  • Analytics Cookies — help us understand how the website is used so we can improve our services

6.3 Managing Cookies

Players can block cookies by adjusting their browser settings. Please note that blocking essential cookies may cause some features of the website to stop working correctly.

Section 7

Data Retention Period

We will retain a player's personal data for as long as necessary to provide our services. After an account is closed—

  • Financial records will be kept for as long as required by law
  • KYC records will be kept for as long as required depending on regulatory obligations
  • Gaming records will be deleted or anonymised once legal requirements no longer apply

We are committed to balancing regulatory compliance with personal privacy. Personal data that is no longer needed is deleted promptly.

Section 8

Personal Data Protection Methods

k8k8 has put in place a broad range of technical and operational measures to protect player personal data—

Technical Protections

  • SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
  • Database encryption — stored data is protected
  • Firewall and intrusion prevention systems
  • Two-Factor Authentication support
  • Regular security audits

Operational Protections

  • Access to personal data is strictly limited to authorised staff only
  • All staff are required to complete personal data protection training
  • Personal data access logs (Audit Logs) are maintained
  • A data breach response plan is in place

While we apply our technical protections carefully, we are honest in stating that no transmission over the internet can be guaranteed to be 100% secure.

Section 9

Player Rights

Every player using the k8k8 platform has the following rights regarding their personal data—

Right of Access

Players may request to know what personal data we hold about them. Requests will be handled promptly.

Right to Rectification

If personal data we hold is inaccurate, players may request a correction. This can be done directly through account settings or by contacting our support team.

Right to Erasure

Players may request deletion of their personal data as long as this does not conflict with legal obligations. If deletion cannot be carried out due to legal requirements, we will explain the reason clearly.

Right to Object

Players may object to our processing of their personal data in cases where they have valid grounds to do so.

Right to Data Portability

Players may request their personal data in a readable format. Send such requests by email to [email protected].

Section 10

Age Restriction

k8k8 services are available to players aged 21 and above only. Age verification must be completed when opening a player account.

We do not intentionally collect personal information from individuals under 21. If we become aware that a person under 21 has registered for our services, we will immediately close that account and delete the relevant personal information.

Section 11

Policy Changes

We may update this Privacy Policy from time to time as needed. When changes occur—

  • The revised policy will be published on this page
  • For significant changes, players will be notified by email or through the website
  • Continued use of the website after the revised policy is published will be considered acceptance of the new policy

If you do not agree with our changes, you may stop using the service and contact our support team for any transitions that need to be handled.

Section 12

Contact Us

If you have questions about this Privacy Policy or wish to submit a request related to personal information—

  • Email: [email protected]
  • Live Chat: Via the 24-hour Myanmar-language Live Chat service on the k8k8 website

Our data protection team will handle player requests promptly. We are always committed to protecting your personal information.

Privacy Protection Quick Answers

k8k8 collects your name, date of birth, email, and phone number when you register an account. Financial information linked to KBZPay, Wave Money, AYA Pay, or CB Pay is collected when processing payments. Your IP address, browser type, and gaming history are also recorded.

k8k8 will not sell or rent your personal data to third parties. Data is shared only with service providers such as KBZPay and Wave Money for payment processing, or when required by law. Any such sharing is covered by a signed confidentiality agreement.

Personal data is retained for as long as the service is being provided. After an account is closed, financial and KYC records will be kept for the period required by law, then deleted or anonymised.

k8k8 uses SSL encryption, database encryption, firewall protection, and regular security audits. Staff access is strictly limited, and all staff must complete data protection training.

Yes, you can request deletion of your personal data. However, some records may not be immediately deletable due to legal requirements (e.g. financial regulations, AML requirements). If that is the case, we will explain clearly. Contact [email protected].

Blocking essential cookies will prevent core services such as logging in and processing payments from working properly. Blocking only analytics or functional cookies will still allow you to use the main services.

Any changes will be published on this page. For significant changes, we will notify you by email to your registered address or post a notice on the website. The date the policy was last updated is shown at the top of this page.